Privacy Policy
Privacy Policy · Effective 1 Feb 2026
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Your Privacy Matters
Privacy Policy
Welcome to RollXO Casino. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you use our platform. We are committed to transparency and protecting your data in accordance with Australian Privacy Principles, GDPR, and Curaçao Gaming Authority regulations.
Who We Are
Operator: Dama N.V., registered in Curaçao
License: Curaçao Gaming Authority License OGL/2023/174/0082 (issued 23 August 2024)
Website: rollxo-casinoaustralia.com
What Information We Collect
We collect personal information necessary to provide gaming services, comply with legal obligations, and ensure platform security.
Full name, email address, date of birth, residential address, phone number, username, password (encrypted)
Government-issued photo ID (passport, driver’s license), proof of address (utility bills, bank statements within 90 days)
Payment method details (tokenized), deposit/withdrawal transactions, crypto wallet addresses, betting history
IP address, browser type/version, device ID, operating system, screen resolution, session timestamps
Games played, bets placed, wins/losses, session duration, bonus claims, VIP tier progress, responsible gaming limits
Live chat transcripts, support emails, phone recordings (with notice), marketing preferences
What We DON’T Collect
✗ Political opinions
✗ Religious beliefs
✗ Sexual orientation
✗ Biometric data (fingerprints, facial scans)
How We Use Your Information
Every piece of data we collect has a specific, lawful purpose. We never sell your information for profit.
Create and maintain your RollXO account, process logins, remember preferences, manage profile settings.
Contract Performance
Verify your identity, confirm 18+ age requirement, prevent underage gambling, comply with anti-money laundering regulations, detect fraud.
Legal Obligation
Handle deposits, withdrawals, bonus credits, crypto transactions, payment method verification, transaction history.
Contract Performance
Monitor gameplay patterns for problem gambling indicators, enforce deposit/loss limits, process self-exclusion requests, provide reality checks.
Legal Obligation
Detect suspicious activity, prevent account takeovers, block malicious bots, identify collusion, protect platform integrity.
Legitimate Interests
Send promotional emails, bonus offers, VIP invitations, tournament announcements. You can opt-out anytime.
Consent (Withdrawable)
Security Measures
RollXO employs multiple layers of security to protect your personal information from unauthorized access.
Bank-grade encryption for all data transmission
Data at rest encrypted before storage
Authorized personnel only, logged & audited
Automated intrusion detection systems
Enterprise protection against attacks
Semi-annual penetration testing
In the unlikely event of a breach, we will notify you within 72 hours via email, explaining what happened and what steps to take.
Your Privacy Rights
Under Australian Privacy Principles and GDPR, you have significant control over your personal data.
Request a copy of all data we hold. Delivered in machine-readable format within 30 days. First request free.
Correct inaccurate data. KYC fields require fresh documents. Most corrections within 48 hours.
Request deletion. Cannot delete legally required data (5-year AML retention).
Receive data in portable format (JSON, CSV) to transfer to another service.
Pause processing while contesting accuracy. Account functions may be limited.
Object to marketing/profiling based on legitimate interests.
Withdraw marketing consent anytime via Account → Communication Preferences.
Contact OAIC at oaic.gov.au or call 1300 363 992.
Email [email protected] with: full name, registered email, specific right, and photo ID for verification. Response within 30 days.
Contact Our Privacy Team
For Privacy Policy questions or exercising rights.
For account issues, deposits, gameplay.
Operator: Dama N.V.
License: OGL/2023/174/0082
Escalate complaints to OAIC: oaic.gov.au · 1300 363 992 · [email protected]
Your Consent
By creating an account at RollXO Casino, you confirm you have read and agree to this Privacy Policy.
18+ Only · Licensed by Curaçao Gaming (OGL/2023/174/0082) · Operated by Dama N.V. · 256-bit SSL
© 2026 RollXO Casino · Gambling Help: 1800 858 858 · OAIC: 1300 363 992
